Category: Business & Office

One VCF or several VCF?

A VCF file can hold several contacts. So, you may have just one VCF for all your contacts (ideal) or one VCF for each contact. If this is the case, you need to merge all your contacts into one file. To do this, open your command prompt and use the following command in the vcf folder:

copy *.vcf all.vcf

This will merge all the vcf(s) into one file name “all.vcf”

Converting to Excel or CSV

Download the “Free VCF file to CSV or Excel converter” macro from here and open it. It will automatically launch Excel and ask you for a file to convert.

Choose “all.csv”

Save the file.

That’s it!

This fix has worked with Apowersoft Video Download Capture screen recording program. This solves the problem of recording video but not getting any audio recorded (no sound).

The fix is to enable the Stereo Mix device and to disable the Microphone in the recording devices tab. Leaving Microphone enable will also record ambient sound in the room.

Once you have enabled Stereo Mix as your default device, just select Microphone in your screen recording software (in my case Apowersoft Video Download Capture) as your  audio capture device:

Does this help? let me know.

Télécharger la donnée ici: controle-grh-1

Télécharger la correction ici: correction-ex-blanc

Quelques écrans du corrigé:

Quatre amis, Chris, Nagi, Hani et Joe, décident de lancer une application mobile sur le marché. Ils se proposent de commencer le 1er Décembre 2016.
Le tarif horaire des 4 partenaires est le suivant:

Chris: $100/heure

Nagi: $100/heure

Hani: $75/heure

Joe: $50/heure
Analyse et Réflexion:

Cahier de charge, Chris, 4 jours.
Schéma de l’application, suit la tâche Cahier de charge, 4 jours, Chris et Nagi.
Réunion des 4 partenaires, suit la tâche Schéma, durée 1 jour.
Réunion avec un expert des applications mobiles, suit la tâche Réunion des 4 partenaires, Chris et Nagi. Durée: 1 jour. L’expert touche $1500 par jour.
Placer un milestone après la réunion avec l’expert

Structure de la société (vient après l’étape Analyse et Réflexion):

Réunion avec l’avocat, 1 jour, l’avocat touche $3,000 par jour, Chris et Nagi.
Fondation de la société, une semaine après la réunion avec l’avocat, $20,000 (coût fixe), durée 2 jours.
Installation des locaux, commence après la réunion avec l’avocat, Chris et Nagi, durée 10 jours.
Ecriture du business plan, 3 jours, Chris, doit se terminer en même temps que l’installation des locaux.
Mettre un milestone qui a lieu lorsque la Fondation de la société ET l’écriture du business plan sont achevés.

Développement (après l’étape structure de la société):

Développement de l’app pour iPhone, Joe, 2 semaines. A cause des engagements de Joe, cette étape ne peut commencer avant le 25 décembre 2016 – Joe et Hani.
Développement de l’app pour Android, Nagi, 2 semaines, commence 1 semaine après le démarrage de la tâche “Développement de l’app pour iPhone”
Placer un milestone à la fin des deux étapes.
Il est demandé de:

Dessiner le Gantt Chart du projet
Déterminer le coût total du projet (le placer dans une note au niveau du dernier milestone)
Placer une deadline pour le dernier milestone pour le 30 janvier 2017. Ce deadline sera-t-il respecté?

Enregistrez vos travaux sur le desktop sous le nom GRH-TPC14-votre matricule.

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Solution (étapes les plus importantes):

1. Passer en mode automatique:

2. Dans Projet > Project Information, saisir la date de début:

3. Saisir le nom et les salaires des RH dans la page “Resources Sheet”:

4. Saisir les tâches et leurs spécificités dans le Gantt-Chart:

5. Double Cliquer sur la tâche “App iPhone” et saisir la contrainte:

6. Saisir la deadline de la dernière tâche:

7. Allez dans Project > Project Information > Statistics pour déterminer le coût. Copiez ce coût dans les notes de la dernière tâche:

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Solution au format MPP

I have been trying to purchase an Adobe CC subscription for a year. Have 5 Chat conversations saved. Five open unresolved cases (#0216387593, #0216537262, #0216098627, #0216098411, #0216098835) that have been open for months. Over an hour of useless phone conversation with Adobe Support. If you search for the error message below, you will find more than 170 pages of complaints.

Because Adobe Support s***, I have decided to post the transcript of my last chat:

 

Sangita: Hello! Welcome to Adobe Customer Service.

Sangita: Hello

nasri: Hello

Sangita: I understand that you want to update your credit card details, is that right?

nasri: not really. all my orders are getting rejected but we can try this. is there a way I can enter my cc first and then order?

Sangita: I understand that you are unable to place a new order, is that right?

nasri: all details follow:

nasri: I have been desperately trying to purchase an Adobe CC subscription for more than a year. I spent countless hours with an incompetent support team both at Adobe and Digital River on the phone, by email and online support (chat). I have subscription at Lynda.com, prezi & others. I pay with my credit cards for Facebook, Microsoft, Amazon, Apple, Play store and others. If you search for the below message at Google, you will find that many people in Lebanon and the MEA have the same problem. I am a teacher at the Saint-Joseph University in Beirut, Lebanon (USJ) and this is my last attempt to purchase a subscription for Adobe CC teacher’s edition before downloading a pirated version on the Internet. My id is: [hidden]@usj.edu.lb The error message follows also attached (by the way, I set the currency to USD and it reverts automatically to LBP. I set the language to English and it reverts to French???): Un problème est survenu lors du traitement de votre commande. Veuillez contacter le service clientèle pour obtenir de l’aide.Bahreïn: 80081097Egypte: 08000000447Jordanie / Koweït / Liban / Qatar / Yémen: Anglais +44 207 365 0735Jordanie / Koweït / Liban / Qatar / Yémen: Arabe / Français +44 203 564 4145Oman: 80077173Arabie Saoudite: 8008446638Tunisie, Maroc et Algérie: +33 157324642Emirats Arabes Unis: 80004443085

nasri: I have been trying to get help for more than a year!!!!

Sangita: I understand how frustrating it is when things do not work accordingly.

Sangita: I am sorry for the inconvenience caused to you.

Sangita: I will be glad to check and help with this regard.

Sangita: May I please have your email address registered with Adobe?

nasri: [hidden]@usj.edu.lb

Sangita: Thank you for confirming.

Sangita: May I have the exact error message you are getting while placing the order?

nasri: Un problème est survenu lors du traitement de votre commande. Veuillez contacter le service clientèle pour obtenir de l’aide.Bahreïn: 80081097Egypte: 08000000447Jordanie / Koweït / Liban / Qatar / Yémen: Anglais +44 207 365 0735Jordanie / Koweït / Liban / Qatar / Yémen: Arabe / Français +44 203 564 4145Oman: 80077173Arabie Saoudite: 8008446638Tunisie, Maroc et Algérie: +33 157324642Emirats Arabes Unis: 80004443085

Sangita: Thank you for the information.

Sangita: May I place you on hold for the next 2-3 minutes so that I can research on this issue?

nasri: ok

Sangita: Thank you for staying online.

Sangita: I am sorry for the delay.

Sangita: Please reach out to our Technical Support at United Kingdom: 0207 365 0735 |Ireland: 01 242 1552 |Belgium: 027119960 between Monday to Friday 9 AM to 5 PM GMT for assistance. You can find the support options on http://helpx.adobe.com/uk/support.html

Sangita: Sorry for the above typo.

Sangita: Please call our Sales Support at 0800 028 0148 Monday to Friday 9 AM to 5 PM Australian Time for assistance. You can also find the product catalog on http://www.adobe.com/uk/products/catalog.html

Sangita: Are we still connected?

nasri: I called support twice. spent more than 40 minutes on the phone. they didn’t help.

Sangita: In that case, you can try placing the order again with the below link.

nasri: They put the blame on the 4 banks I deal with and I am sure there is nothing wrong with my credit cards that I use with amazon, lynda, facebook, microsoft.

nasri: Also tried that.

Sangita: Click here

nasri: I already tried this link 10 times: previous chats.

Sangita: I am sorry, please reach the phone support number for further help as you are not able to place the order.

nasri: I have an open case no one is answering and you don’t have a representative in Lebanon and I can’t buy from the US store because I have an edu.lb (.lb=lebanon) account.

Sangita: Is there anything else I can help you with?

Sangita: I am sorry for the inconvenience caused to you.

nasri: Yes, you can send this chat to management and tell them I am going to download a pirated version of adobe CC.

info: Your chat transcript will be sent to [hidden]@usj.edu.lb at the end of your chat.

Sangita: Please reach the phone support number they will help you with the placing the new order.

nasri: I already tried this. and they didn’t help. what part of this message don’t you understand?

nasri: Do you have a customer complaint service?

Sangita: This may be a temporary issue, please try to reach them again.

nasri: I have been trying for a year.

Sangita: Yes, I understand.

nasri: I don’t want to talk to support anymore. Is there a way to send a complaint to someone who can do something about this?

Sangita: But there is nothing much I  can do about it.

Sangita: You can try reaching our phone support number  for further help.